Sabio Virtual - Helpdesk

Features Sabio Virtual - Helpdesk

Ideal for service providers and any company that needs to provide service to its customers and/or users- Various ways to open a ticket- Management of the service queue- Opening, starting and closing operations with a few clicks- History of services performed- Various search engines- Directing calls to technicians- Sending images- Chat between customers and technicians- Division of departments for both attendants and users- Multi-group environment- Custom fields- Self-service platform for customers- Equipment inventory- Dashboard and management reports- And much more